Shipping
of goods usually takes 5-7 business days after the processing
of your order
Free
Shipping Exlained - (product only sales)
We
offer 100% Free Shipping throughout Australia on all non vitreous
china products (ie taps, showers & plastic cisterns)
For
vitreous china products we charge a $22 fee per product for delivery
in metropolitan Australian locations & for non metropolitan
locations we charge a $33 fee per product. - These fees will be
charged after we receive your order via a seperate invoice.
Free
Returns Explained - (product only sales)
-
Our
returns policy mirrors the Australian trade practices act
legislation
-
If
you sign a POD we consider the title of the goods as passed,
and that you have accepted the goods in working order &
as expected via any represntations made on this site.
-
Returns
for faulty goods will be honoured via the manufacturers warranty
after 30days of purchase
-
Goods
that are deemed damaged in transit will be considered within
3 days of delivery
It
is your responsibility to inform us of your intention to return
goods at your earliest possible convenience & prior to
attempting to return the goods.
It
is your responsibility to ensure the goods reach the return
destination outlined when approval is given for your returned
goods.
To
apply to return goods please call 08 8463 1533, contact
us or live chat
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