Shipping of goods usually takes 5-7 business days after the processing of your order

Free Shipping Exlained - (product only sales)

We offer 100% Free Shipping throughout Australia on all non vitreous china products (ie taps, showers & plastic cisterns)

For vitreous china products we charge a $22 fee per product for delivery in metropolitan Australian locations & for non metropolitan locations we charge a $33 fee per product. - These fees will be charged after we receive your order via a seperate invoice.

• Our returns policy mirrors the Australian trade practices act legislation
• If you sign a POD we consider the title of the goods as passed, and that you have accepted the goods in working order & as expected via any represntations made on this site.
• Returns for faulty goods will be honoured via the manufacturers warranty after 30days of purchase

• Goods that are deemed damaged in transit will be considered within 3 days of delivery